14 days,
no questions

1. The short version

If North Star Pro isn't right for you, ask for a refund within 14 days of any charge, monthly or yearly, and you get the whole charge back. No questions, no forms to justify it.

2. How to ask

Use the contact form, or reply to the receipt Paddle emailed you, or use the Feedback section in the North Star app. Tell us the email you bought with.

3. What happens next

The refund goes back to the card or account you paid with. Paddle, which sells North Star Pro on our behalf, issues it, and banks usually show it within 5 to 10 business days.

A refunded subscription is cancelled, and Pro ends. Nothing you made is deleted: your files stay on your Mac, what you synced stays in the cloud and can still be downloaded, and the app goes back to the free plan's limits for anything new.

4. After 14 days

You can cancel any time from Settings, then Account, then Manage Subscription. Pro keeps working until the end of the period you've paid for, and you won't be charged again. After those 14 days we don't refund part of a period.

Your rights under the consumer laws where you live are not limited by this policy.